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Cancellation Policy

Please read the full Terms and Conditions and Other Useful Information on the Service or Price Plans Page. All classes and sessions should be booked in via the website or Fit by Wix app and paid for at the time of booking. Cash payment on the day will be accepted in exceptional circumstances, T&Cs apply. Cancellations Single sessions (group and individual) and introductory: We know that sometimes things happen, and you won’t be able to make a class or session that you have booked and that is fine, provided you cancel with at least 24 hours’ notice a refund will be made to you. We regret that sessions cancelled with less than 24 hours’ notice cannot be refunded except in exceptional circumstances. Workshops, courses, events and retreats: Due to limited places available workshops, courses and retreats need to be booked and paid for in advance. Places can be cancelled without incurring a charge if more than 14 days’ notice is given, a 50% refund will be given if a place is cancelled with 13 to 7 days’ notice. No refunds can be given with a cancellation of less than 7 days’ notice except in exceptional circumstances but can be transferred to another participant provided the full details of the person taking up the place have been notified to Mudita Studio. All refunds are provided at the discretion of Mudita Studio. Any refunds made may be subject to a commission or handling charge due to banking charges and commissions. Bundle packs (group and individual): 5,10 and 20 class packs, 4 and 8 private session packs and 4 session small group (max 4 persons) are non-refundable but can be transferred to someone else before expiry provided full details of the person you are gifting them to are provided to Mudita Studio. If Mudita Studio needs to cancel a class/session/workshop/event/activity you will be offered a full refund or transfer to another session of equal monetary value. If the studio is closed for holidays or some other reason expiry dates will be extended to reflect the period of closure. No-shows We want everyone to enjoy Mudita Studio so we have a pretty tight policy when it comes to no-shows. No refunds will be provided for no-shows and we reserve the right to refuse bookings from repeated no-show clients.

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